Privacy Policy
Last updated: January 13, 2025
This Privacy Policy describes how EM Solutions SRL (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our website em-solutions.it (the “Site”).
Information We Collect
Information You Provide to Us
- Contact information (such as name, email address, phone number, and mailing address)
- Business information (such as company name and job title)
- Messages and communications you send to us through contact forms or email
- Information provided when requesting quotes or product information
Information We Collect Automatically
When you visit our Site, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Time and date of visits
- Pages viewed
- Time spent on pages
- Referring website addresses
We use cookies and similar tracking technologies to collect this information. You can control cookies through your browser settings.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website
- Process and fulfill requests for quotes and information
- Send administrative information, such as updates about our products and services
- Respond to inquiries and customer service requests
- Send marketing and promotional communications (with your consent where required by law)
- Analyze website usage and improve our services
- Protect against fraud and unauthorized access
- Comply with legal obligations
Information Sharing and Disclosure
We may share your information with:
- Service providers and business partners who assist in operating our website and conducting business
- Professional advisors, such as lawyers, auditors, and insurers
- Government authorities when required by law or to protect our rights
- Third parties in connection with a business transfer, merger, or acquisition
We do not sell your personal information to third parties.
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your information may be transferred to and stored in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place for such transfers.
Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict processing of your information
- Data portability
- Withdraw consent (where processing is based on consent)
To exercise these rights, please contact us using the information provided below.
Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children’s Privacy
Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
EM Solutions SRL
Via Nazionale 9
11020 Arnad (AO)
Italy
Email: privacy@em-solutions.it
Governing Law
This Privacy Policy is governed by Italian law and EU regulations, including the General Data Protection Regulation (GDPR).